SUPPORT & FAQs

RETURNS & EXCHANGES

RETURNS & EXCHANGES:
ALL RETURNS, EXCHANGES AND REFUND REQUESTS MUST BE MADE WITHIN 30 DAYS OF THE FULFILMENT DATE OF YOUR ORDER.
ALL MERCHANDISE MUST BE RETURNED IN ORIGINAL CONDITION (NOT WORN, WASHED OR DAMAGED).
VINYL CAN ONLY BE RETURNED IF THE ITEM IS DEFECTED OR DAMAGED

RETURNS:
WE ACCEPT RETURNS FOR A REFUND DUE TO CHANGE OF MIND OR IF THE SIZE IS UNSUITABLE, THE ITEM MUST BE IN ITS ORIGINAL CONDITION (NOT WASHED OR WORN, ONLY TRIED ON).
SHIPPING CHARGES WILL NOT BE REFUNDED.
REFUNDS ARE PROCESSED BACK TO THE ORIGINAL FOR OF PAYMENT.

EXCHANGES:
PLEASE CONTACT US REGARDING THE UNWANTED ITEM OR SIZE AT ORDERS@PUMPEDUPKIDS.AU.
INCLUDE THE FOLLOWING IN YOUR EMAIL; NAME, ORDER NUMBER AND THE SIZE OR ITEM YOU WOULD LIKE TO EXCHANGE FOR.
WHEN YOUR ITEM IS RECEIVED WE WILL SEND THE EXCHANGE ITEM FREE OF CHARGE (DOMESTIC EXCHANGES ONLY, INTERNATIONAL ORDERS WILL INCUR A REDUCED SHIPPING FEE).

DAMAGED OR FAULTY ITEMS:
PLEASE CONTACT US AS SOON AS YOU RECEIVE YOUR ORDER SO THAT WE CAN ORGANISE A REPLACEMENT WHERE POSSIBLE.
IF YOU HAVE AN ITEM YOU WOULD LIKE TO RETURN, EXCHANGE OR REPORT AS DAMAGED / DEFECTIVE, EMAIL US AT; ORDERS@PUMPEDUPKIDS.AU.

ORDERS RETURNED TO SENDER MARKED UNCLAIMED: IF YOUR ORDER IS RETURNED TO SENDER MARKED AS UNCLAIMED, WE WILL REFUND YOUR ITEMS AND GET IN TOUCH BY EMAIL TO LET YOU KNOW IN CASE YOU WOULD LIKE TO RE-ORDER. SHIPPING CHARGES WILL NOT BE REFUNDED AS WE ARE CHARGED FOR SHIPPING TO YOU AND ITS RETURN TO US.


MORE QUESTIONS?
EMAIL US AT ORDERS@PUMPEDUPKIDS.AU

PRIVACY POLICY

PRIVACY POLICY.

WHO ARE WE?

‘WE’, ‘US’ AND ‘OUR’ REFERS TO PUMPED UP KIDS

PROTECTING YOUR PRIVACY, OUR COMMITMENT.

WE UNDERSTAND THAT THE DETAILS YOU PROVIDE US ARE PRIVATE AND PERSONAL. IT’S IMPORTANT THAT YOU FEEL SECURE WHENEVER YOU DEAL WITH US. IT’S ALSO IMPORTANT THAT YOU UNDERSTAND HOW WE PROTECT YOUR PRIVACY AND THE MANNER IN WHICH WE MAY USE YOUR DETAILS. AS SUCH OUR POLICIES RELATING TO PERSONAL INFORMATION ARE DESIGNED TO ENSURE THAT YOU ARE FULLY PROTECTED UNDER AUSTRALIAN PRIVACY LAWS.

OUR COMMITMENT IN RESPECT OF PERSONAL INFORMATION IS TO ABIDE BY THE AUSTRALIAN PRIVACY PRINCIPLES FOR THE PROTECTION OF PERSONAL INFORMATION, AS SET OUT IN THE PRIVACY ACT AND ANY OTHER RELEVANT LAW.

PERSONAL INFORMATION

WHEN WE REFER TO PERSONAL INFORMATION WE MEAN INFORMATION FROM WHICH YOUR IDENTITY IS REASONABLY APPARENT. THIS INFORMATION MAY INCLUDE INFORMATION OR AN OPINION ABOUT YOU. THE PERSONAL INFORMATION WE HOLD ABOUT YOU MAY ALSO INCLUDE CREDIT INFORMATION.

THE KINDS OF PERSONAL INFORMATION WE MAY COLLECT ABOUT YOU INCLUDE YOUR NAME, ADDRESS, AND ANY OTHER INFORMATION WE MADE NEED TO IDENTIFY YOU.

WHY WE COLLECT YOUR PERSONAL INFORMATION

WE COLLECT PERSONAL INFORMATION WHEN YOU PURCHASING OUR PRODUCTS AND WE MAY ALSO COLLECT YOUR PERSONAL INFORMATION FOR THE PURPOSES OF DIRECT MARKETING AND MANAGING OUR RELATIONSHIP WITH YOU. FROM TIME TO TIME WE MAY OFFER YOU OTHER PRODUCTS AND SERVICES.

TO ENABLE US TO MAINTAIN A SUCCESSFUL RELATIONSHIP WITH YOU, WE MAY DISCLOSE YOUR PERSONAL INFORMATION TO OTHER ORGANISATIONS THAT PROVIDE PRODUCTS OR SERVICES USED OR MARKETED BY US.

HOW DO WE COLLECT YOUR PERSONAL INFORMATION?

WHERE REASONABLE AND PRACTICAL WE WILL COLLECT YOUR PERSONAL INFORMATION DIRECTLY FROM YOU. WE MAY ALSO COLLECT YOUR PERSONAL INFORMATION FROM FINANCE BROKERS AND OTHER PEOPLE SUCH AS ACCOUNTANTS AND LAWYERS.

DO WE DISCLOSE YOUR PERSONAL INFORMATION?

WE MAY DISCLOSE YOUR PERSONAL INFORMATION:

TO PROSPECTIVE FUNDERS OR OTHER INTERMEDIARIES IN RELATION TO YOUR FINANCE REQUIREMENTS;

TO OTHER ORGANISATIONS THAT ARE INVOLVED IN MANAGING OR ADMINISTERING YOUR FINANCE SUCH AS THIRD PARTY SUPPLIERS, PRINTING AND POSTAL SERVICES, CALL CENTRES;

TO ASSOCIATED BUSINESSES THAT MAY WANT TO MARKET PRODUCTS TO YOU;

TO COMPANIES THAT PROVIDE INFORMATION AND INFRASTRUCTURE SYSTEMS TO US;

TO ANYBODY WHO REPRESENTS YOU, SUCH AS FINANCE BROKERS, LAWYERS AND ACCOUNTANTS;

TO ANYONE, WHERE YOU HAVE PROVIDED US CONSENT;

WHERE WE ARE REQUIRED TO DO SO BY LAW, SUCH AS UNDER THE ANTI-MONEY OR LAUNDERING AND COURTER TERRORISM FINANCING ACT 2006 (CTH);

TO INVESTORS, AGENTS OR ADVISERS, OR ANY ENTITY THAT HAS AN INTEREST IN OUR BUSINESS; OR

TO YOUR EMPLOYER, REFEREES OR IDENTITY VERIFICATION SERVICES.

PRIOR TO DISCLOSING ANY OF YOUR PERSONAL INFORMATION TO ANOTHER PERSON OR ORGANISATION, WE WILL TAKE ALL REASONABLE STEPS TO SATISFY OURSELVES THAT:

(A) THE PERSON OR ORGANISATION HAS A COMMITMENT TO PROTECTING YOUR PERSONAL INFORMATION AT LEAST EQUAL TO OUR COMMITMENT, OR

(B) YOU HAVE CONSENTED TO US MAKING THE DISCLOSURE.

WE MAY USE CLOUD STORAGE TO STORE THE PERSONAL INFORMATION WE HOLD ABOUT YOU. THE CLOUD STORAGE AND THE IT SERVERS MAY BE LOCATED OUTSIDE AUSTRALIA.

WE MAY DISCLOSE YOUR PERSONAL INFORMATION TO OVERSEAS ENTITIES THAT PROVIDE SUPPORT FUNCTIONS TO US.

YOU MAY OBTAIN MORE INFORMATION ABOUT THESE ENTITIES BY CONTACTING US.

DIRECT MARKETING

FROM TIME TO TIME WE MAY USE YOUR PERSONAL INFORMATION TO PROVIDE YOU WITH CURRENT INFORMATION ABOUT FINANCE, OFFERS YOU MAY FIND OF INTEREST, CHANGES TO OUR ORGANISATION, OR NEW PRODUCTS OR SERVICES BEING OFFERED BY US OR ANY COMPANY WITH WHOM WE ARE ASSOCIATED.

IF YOU DO NOT WISH TO RECEIVE MARKETING INFORMATION, YOU MAY AT ANY TIME DECLINE TO RECEIVE SUCH INFORMATION BY TELEPHONING US ON xxxxxxx OR BY WRITING TO US AT ORDERS@PUMPEDUPKIDS.COM.AU. IF THE DIRECT MARKETING IS BY EMAIL YOU MAY ALSO USE THE UNSUBSCRIBE FUNCTION. WE WILL NOT CHARGE YOU FOR GIVING EFFECT TO YOUR REQUEST AND WILL TAKE ALL REASONABLE STEPS TO MEET YOUR REQUEST AT THE EARLIEST POSSIBLE OPPORTUNITY.

UPDATING YOUR PERSONAL INFORMATION

IT IS IMPORTANT TO US THAT THE PERSONAL INFORMATION WE HOLD ABOUT YOU IS ACCURATE AND UP TO DATE. DURING THE COURSE OF OUR RELATIONSHIP WITH YOU WE MAY ASK YOU TO INFORM US IF ANY OF YOUR PERSONAL INFORMATION HAS CHANGED.

IF YOU WISH TO MAKE ANY CHANGES TO YOUR PERSONAL INFORMATION, YOU MAY CONTACT US. WE WILL GENERALLY RELY ON YOU TO ENSURE THE INFORMATION WE HOLD ABOUT YOU IS ACCURATE OR COMPLETE.

ACCESS AND CORRECTION TO YOUR PERSONAL INFORMATION

WE WILL PROVIDE YOU WITH ACCESS TO THE PERSONAL INFORMATION WE HOLD ABOUT YOU. YOU MAY REQUEST ACCESS TO ANY OF THE PERSONAL INFORMATION WE HOLD ABOUT YOU AT ANY TIME.

WE MAY CHARGE A FEE FOR OUR COSTS OF RETRIEVING AND SUPPLYING THE INFORMATION TO YOU.

DEPENDING ON THE TYPE OF REQUEST THAT YOU MAKE WE MAY RESPOND TO YOUR REQUEST IMMEDIATELY, OTHERWISE WE USUALLY RESPOND TO YOU WITHIN SEVEN DAYS OF RECEIVING YOUR REQUEST. WE MAY NEED TO CONTACT OTHER ENTITIES TO PROPERLY INVESTIGATE YOUR REQUEST.

THERE MAY BE SITUATIONS WHERE WE ARE NOT REQUIRED TO PROVIDE YOU WITH ACCESS TO YOUR PERSONAL INFORMATION, FOR EXAMPLE, IF THE INFORMATION RELATES TO EXISTING OR ANTICIPATED LEGAL PROCEEDINGS, OR IF YOUR REQUEST IS VEXATIOUS.

AN EXPLANATION WILL BE PROVIDED TO YOU IF WE DENY YOU ACCESS TO THE PERSONAL INFORMATION WE HOLD ABOUT YOU.

IF ANY OF THE PERSONAL INFORMATION WE HOLD ABOUT YOU IS INCORRECT, INACCURATE OR OUT OF DATE YOU MAY REQUEST THAT WE CORRECT THE INFORMATION. IF APPROPRIATE WE WILL CORRECT THE PERSONAL INFORMATION. AT THE TIME OF THE REQUEST, OTHERWISE, WE WILL PROVIDE AN INITIAL RESPONSE TO YOU WITHIN SEVEN DAYS OF RECEIVING YOUR REQUEST. WHERE REASONABLE, AND AFTER OUR INVESTIGATION, WE WILL PROVIDE YOU WITH DETAILS ABOUT WHETHER WE HAVE CORRECTED THE PERSONAL INFORMATION WITHIN 30 DAYS.

WE MAY NEED TO CONSULT WITH OTHER ENTITIES AS PART OF OUR INVESTIGATION.

IF WE REFUSE TO CORRECT PERSONAL INFORMATION WE WILL PROVIDE YOU WITH OUR REASONS FOR NOT CORRECTING THE INFORMATION.

USING GOVERNMENT IDENTIFIERS

IF WE COLLECT GOVERNMENT IDENTIFIERS, SUCH AS YOUR TAX FILE NUMBER, WE DO NOT USE OR DISCLOSE THIS INFORMATION OTHER THAN REQUIRED BY LAW. WE WILL NEVER USE A GOVERNMENT IDENTIFIER IN ORDER TO IDENTIFY YOU.

BUSINESS WITHOUT IDENTIFYING YOU

IN MOST CIRCUMSTANCES IT WILL BE NECESSARY FOR US TO IDENTIFY YOU IN ORDER TO SUCCESSFULLY DO BUSINESS WITH YOU, HOWEVER, WHERE IT IS LAWFUL AND PRACTICABLE TO DO SO, WE WILL OFFER YOU THE OPPORTUNITY OF DOING BUSINESS WITH US WITHOUT PROVIDING US WITH PERSONAL INFORMATION, FOR EXAMPLE, IF YOU MAKE GENERAL INQUIRIES ABOUT INTEREST RATES OR CURRENT PROMOTIONAL OFFERS.

SENSITIVE INFORMATION

WE WILL ONLY COLLECT SENSITIVE INFORMATION ABOUT YOU WITH YOUR CONSENT. SENSITIVE INFORMATION IS PERSONAL INFORMATION THAT INCLUDES INFORMATION RELATING TO YOUR RACIAL OR ETHNIC ORIGIN, POLITICAL PERSUASION, MEMBERSHIPS IN TRADE OR PROFESSIONAL ASSOCIATIONS OR TRADE UNIONS, SEXUAL PREFERENCES, CRIMINAL RECORD, OR HEALTH.

HOW SAFE AND SECURE IS YOUR PERSONAL INFORMATION THAT WE HOLD?

WE WILL TAKE REASONABLE STEPS TO PROTECT YOUR PERSONAL INFORMATION BY STORING IT IN A SECURE ENVIRONMENT. WE MAY STORE YOUR PERSONAL INFORMATION IN PAPER AND ELECTRONIC FORM. WE WILL ALSO TAKE REASONABLE STEPS TO PROTECT ANY PERSONAL INFORMATION FROM MISUSE, LOSS AND UNAUTHORISED ACCESS, MODIFICATION OR DISCLOSURE.

COMPLAINTS

IF YOU ARE DISSATISFIED WITH HOW WE HAVE DEALT WITH YOUR PERSONAL INFORMATION, OR YOU HAVE A COMPLAINT ABOUT OUR COMPLIANCE WITH THE PRIVACY ACT, YOU MAY CONTACT US AT ORDERS@PUMPEDUPKIDS.AU

WE WILL ACKNOWLEDGE YOUR COMPLAINT WITHIN SEVEN DAYS. WE WILL PROVIDE YOU WITH A DECISION ON YOUR COMPLAINT WITHIN 30 DAYS.

IF YOU ARE DISSATISFIED WITH THE RESPONSE OF OUR COMPLAINTS OFFICER YOU MAY MAKE A COMPLAINT TO THE PRIVACY COMMISSIONER WHICH CAN BE CONTACTED ON EITHER WWW.OAIC.GOV.AU OR 1300 363 992.

FURTHER INFORMATION

YOU MAY REQUEST FURTHER INFORMATION ABOUT THE WAY WE MANAGE YOUR PERSONAL INFORMATION BY CONTACTING US.

CHANGE IN OUR PRIVACY POLICY

WE ARE CONSTANTLY REVIEWING ALL OF OUR POLICIES AND ATTEMPT TO KEEP UP TO DATE WITH MARKET EXPECTATIONS. TECHNOLOGY IS CONSTANTLY CHANGING, AS IS THE LAW AND MARKET PLACE PRACTICES.

AS A CONSEQUENCE WE MAY CHANGE THIS PRIVACY POLICY FROM TIME TO TIME OR AS THE NEED ARISES.

YOU MAY REQUEST THIS PRIVACY POLICY IN AN ALTERNATIVE FORM.

THIS PRIVACY POLICY WAS LAST UPDATED ON 18 MAY 2023

TERMS OF USE

WEBSITE TERMS OF USE

 

THIS WEBSITE (SITE) IS OPERATED BY PUMPED UP KIDS (WE, OUR OR US).  IT IS AVAILABLE AT: PUMPEDUPKIDS.AU AND MAY BE AVAILABLE THROUGH OTHER ADDRESSES OR CHANNELS.

CONSENT: BY ACCESSING AND/OR USING OUR SITE, YOU AGREE TO THESE TERMS OF USE AND OUR PRIVACY POLICY (AVAILABLE ON OUR SITE)

TERMS. PLEASE READ THESE TERMS CAREFULLY AND IMMEDIATELY CEASE USING OUR SITE IF YOU DO NOT AGREE TO THEM. 

VARIATIONS: WE MAY, AT ANY TIME AND AT OUR DISCRETION, VARY THESE TERMS BY PUBLISHING THE VARIED TERMS ON OUR SITE. WE RECOMMEND YOU CHECK OUR SITE REGULARLY TO ENSURE YOU ARE AWARE OF OUR CURRENT TERMS. MATERIALS AND INFORMATION ON THIS SITE (CONTENT) ARE SUBJECT TO CHANGE WITHOUT NOTICE. WE DO NOT UNDERTAKE TO KEEP OUR SITE UP-TO-DATE AND WE ARE NOT LIABLE IF ANY CONTENT IS INACCURATE OR OUT-OF-DATE.

LICENCE TO USE OUR SITE: WE GRANT YOU A NON-EXCLUSIVE, ROYALTY-FREE, REVOCABLE, WORLDWIDE, NON-TRANSFERABLE LICENCE TO USE OUR SITE IN ACCORDANCE WITH THESE TERMS.  ALL OTHER USES ARE PROHIBITED WITHOUT OUR PRIOR WRITTEN CONSENT.

PROHIBITED CONDUCT: YOU MUST NOT DO OR ATTEMPT TO DO ANYTHING: THAT IS UNLAWFUL; PROHIBITED BY ANY LAWS APPLICABLE TO OUR SITE; WHICH WE WOULD CONSIDER INAPPROPRIATE; OR WHICH MIGHT BRING US OR OUR SITE INTO DISREPUTE, INCLUDING (WITHOUT LIMITATION):

  1. ANYTHING THAT WOULD CONSTITUTE A BREACH OF AN INDIVIDUAL’S PRIVACY (INCLUDING UPLOADING PRIVATE OR PERSONAL INFORMATION WITHOUT AN INDIVIDUAL'S CONSENT) OR ANY OTHER LEGAL RIGHTS;

  2. USING OUR SITE TO DEFAME, HARASS, THREATEN, MENACE OR OFFEND ANY PERSON;

  3. INTERFERING WITH ANY USER USING OUR SITE;

  4. TAMPERING WITH OR MODIFYING OUR SITE, KNOWINGLY TRANSMITTING VIRUSES OR OTHER DISABLING FEATURES, OR DAMAGING OR INTERFERING WITH OUR SITE, INCLUDING (WITHOUT LIMITATION) USING TROJAN HORSES, VIRUSES OR PIRACY OR PROGRAMMING ROUTINES THAT MAY DAMAGE OR INTERFERE WITH OUR SITE;

  5. USING OUR SITE TO SEND UNSOLICITED EMAIL MESSAGES; OR

  6. FACILITATING OR ASSISTING A THIRD PARTY TO DO ANY OF THE ABOVE ACTS.

EXCLUSION OF COMPETITORS: YOU ARE PROHIBITED FROM USING OUR SITE, INCLUDING THE CONTENT, IN ANY WAY THAT COMPETES WITH OUR BUSINESS.  

INFORMATION: THE CONTENT IS NOT COMPREHENSIVE AND IS FOR GENERAL INFORMATION PURPOSES ONLY.  IT DOES NOT TAKE INTO ACCOUNT YOUR SPECIFIC NEEDS, OBJECTIVES OR CIRCUMSTANCES, AND IT IS NOT ADVICE.  WHILE WE USE REASONABLE ATTEMPTS TO ENSURE THE ACCURACY AND COMPLETENESS OF THE CONTENT, WE MAKE NO REPRESENTATION OR WARRANTY IN RELATION TO IT, TO THE MAXIMUM EXTENT PERMITTED BY LAW. 

INTELLECTUAL PROPERTY RIGHTS: UNLESS OTHERWISE INDICATED, WE OWN OR LICENCE ALL RIGHTS, TITLE AND INTEREST (INCLUDING INTELLECTUAL PROPERTY RIGHTS) IN OUR SITE AND ALL OF THE CONTENT. YOUR USE OF OUR SITE AND YOUR USE OF AND ACCESS TO ANY CONTENT DOES NOT GRANT OR TRANSFER TO YOU ANY RIGHTS, TITLE OR INTEREST IN RELATION TO OUR SITE OR THE CONTENT. YOU MUST NOT: 

      1. COPY OR USE, IN WHOLE OR IN PART, ANY CONTENT; 

      2. REPRODUCE, RETRANSMIT, DISTRIBUTE, DISSEMINATE, SELL, PUBLISH, BROADCAST OR CIRCULATE ANY CONTENT TO ANY THIRD PARTY; OR

      3. BREACH ANY INTELLECTUAL PROPERTY RIGHTS CONNECTED WITH OUR SITE OR THE CONTENT, INCLUDING (WITHOUT LIMITATION) ALTERING OR MODIFYING ANY OF THE CONTENT, CAUSING ANY OF THE CONTENT TO BE FRAMED OR EMBEDDED IN ANOTHER WEBSITE OR PLATFORM, OR CREATING DERIVATIVE WORKS FROM THE CONTENT.

USER CONTENT: YOU MAY BE PERMITTED TO POST, UPLOAD, PUBLISH, SUBMIT OR TRANSMIT RELEVANT INFORMATION AND CONTENT (USER CONTENT) ON OUR SITE.  BY MAKING AVAILABLE ANY USER CONTENT ON OR THROUGH OUR SITE, YOU GRANT TO US A WORLDWIDE, IRREVOCABLE, PERPETUAL, NON-EXCLUSIVE, TRANSFERABLE, ROYALTY-FREE LICENCE TO USE THE USER CONTENT, WITH THE RIGHT TO USE, VIEW, COPY, ADAPT, MODIFY, DISTRIBUTE, LICENSE, SELL, TRANSFER, COMMUNICATE, PUBLICLY DISPLAY, PUBLICLY PERFORM, TRANSMIT, STREAM, BROADCAST, ACCESS, OR OTHERWISE EXPLOIT SUCH USER CONTENT ON, THROUGH OR BY MEANS OF OUR SITE.

YOU AGREE THAT YOU ARE SOLELY RESPONSIBLE FOR ALL USER CONTENT THAT YOU MAKE AVAILABLE ON OR THROUGH OUR SITE.  YOU REPRESENT AND WARRANT THAT: 

      1. YOU ARE EITHER THE SOLE AND EXCLUSIVE OWNER OF ALL USER CONTENT OR YOU HAVE ALL RIGHTS, LICENCES, CONSENTS AND RELEASES THAT ARE NECESSARY TO GRANT TO US THE RIGHTS IN SUCH USER CONTENT (AS CONTEMPLATED BY THESE TERMS); AND

      2. NEITHER THE USER CONTENT NOR THE POSTING, UPLOADING, PUBLICATION, SUBMISSION OR TRANSMISSION OF THE USER CONTENT OR OUR USE OF THE USER CONTENT ON, THROUGH OR BY MEANS OF OUR SITE WILL INFRINGE, MISAPPROPRIATE OR VIOLATE A THIRD PARTY’S INTELLECTUAL PROPERTY RIGHTS, OR RIGHTS OF PUBLICITY OR PRIVACY, OR RESULT IN THE VIOLATION OF ANY APPLICABLE LAW OR REGULATION.

WE DO NOT ENDORSE OR APPROVE, AND ARE NOT RESPONSIBLE FOR, ANY USER CONTENT. WE MAY, AT ANY TIME (AT OUR SOLE DISCRETION), REMOVE ANY USER CONTENT.

THIRD PARTY SITES: OUR SITE MAY CONTAIN LINKS TO WEBSITES OPERATED BY THIRD PARTIES.  UNLESS EXPRESSLY STATED OTHERWISE, WE DO NOT CONTROL, ENDORSE OR APPROVE, AND ARE NOT RESPONSIBLE FOR, THE CONTENT ON THOSE WEBSITES.  YOU SHOULD MAKE YOUR OWN INVESTIGATIONS WITH RESPECT TO THE SUITABILITY OF THOSE WEBSITES.  

DISCONTINUANCE: WE MAY, AT ANY TIME AND WITHOUT NOTICE TO YOU, DISCONTINUE OUR SITE, IN WHOLE OR IN PART.  WE MAY ALSO EXCLUDE ANY PERSON FROM USING OUR SITE, AT ANY TIME AND AT OUR SOLE DISCRETION. WE ARE NOT RESPONSIBLE FOR ANY LIABILITY YOU MAY SUFFER ARISING FROM OR IN CONNECTION WITH ANY SUCH DISCONTINUANCE OR EXCLUSION.

WARRANTIES AND DISCLAIMERS: TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT OUR SITE OR THE CONTENT, INCLUDING (WITHOUT LIMITATION) THAT:

  1. THEY ARE COMPLETE, ACCURATE, RELIABLE, UP-TO-DATE AND SUITABLE FOR ANY PARTICULAR PURPOSE; 

  2. ACCESS WILL BE UNINTERRUPTED, ERROR-FREE OR FREE FROM VIRUSES; OR

  3. OUR SITE WILL BE SECURE.

YOU READ, USE AND ACT ON OUR SITE AND THE CONTENT AT YOUR OWN RISK.

LIMITATION OF LIABILITY: TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE ARE NOT RESPONSIBLE FOR ANY LOSS, DAMAGE OR EXPENSE, HOWSOEVER ARISING, WHETHER DIRECT OR INDIRECT AND/OR WHETHER PRESENT, UNASCERTAINED, FUTURE OR CONTINGENT (LIABILITY) SUFFERED BY YOU OR ANY THIRD PARTY, ARISING FROM OR IN CONNECTION WITH YOUR USE OF OUR SITE AND/OR THE CONTENT AND/OR ANY INACCESSIBILITY OF, INTERRUPTION TO OR OUTAGE OF OUR SITE AND/OR ANY LOSS OR CORRUPTION OF DATA AND/OR THE FACT THAT THE CONTENT IS INCORRECT, INCOMPLETE OR OUT-OF-DATE. 

INDEMNITY: TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU MUST INDEMNIFY US, AND HOLD US HARMLESS, AGAINST ANY LIABILITY SUFFERED OR INCURRED BY US ARISING FROM OR IN CONNECTION WITH YOUR USE OF OUR SITE OR ANY BREACH OF THESE TERMS OR ANY APPLICABLE LAWS BY YOU. THIS INDEMNITY IS A CONTINUING OBLIGATION, INDEPENDENT FROM THE OTHER OBLIGATIONS UNDER THESE TERMS, AND CONTINUES AFTER THESE TERMS END.  IT IS NOT NECESSARY FOR US TO SUFFER OR INCUR ANY LIABILITY BEFORE ENFORCING A RIGHT OF INDEMNITY UNDER THESE TERMS.

TERMINATION: THESE TERMS ARE EFFECTIVE UNTIL TERMINATED BY US, WHICH WE MAY DO AT ANY TIME AND WITHOUT NOTICE TO YOU.  IN THE EVENT OF TERMINATION, ALL RESTRICTIONS IMPOSED ON YOU BY THESE TERMS AND LIMITATIONS OF LIABILITY SET OUT IN THESE TERMS WILL SURVIVE.

DISPUTES: IN THE EVENT OF ANY DISPUTE ARISING FROM, OR IN CONNECTION WITH, THESE TERMS (DISPUTE), THE PARTY CLAIMING THERE IS A DISPUTE MUST GIVE WRITTEN NOTICE TO THE OTHER PARTY SETTING OUT THE DETAILS OF THE DISPUTE AND PROPOSING A RESOLUTION. WITHIN 7 DAYS AFTER RECEIVING THE NOTICE, THE PARTIES MUST, BY THEIR SENIOR EXECUTIVES OR SENIOR MANAGERS (WHO HAVE THE AUTHORITY TO REACH A RESOLUTION ON BEHALF OF THE PARTY), MEET AT LEAST ONCE TO ATTEMPT TO RESOLVE THE DISPUTE OR AGREE ON THE METHOD OF RESOLVING THE DISPUTE BY OTHER MEANS, IN GOOD FAITH.  ALL ASPECTS OF EVERY SUCH CONFERENCE, EXCEPT THE FACT OF THE OCCURRENCE OF THE CONFERENCE, WILL BE PRIVILEGED. IF THE PARTIES DO NOT RESOLVE THE DISPUTE, OR (IF THE DISPUTE IS NOT RESOLVED) AGREE ON AN ALTERNATE METHOD TO RESOLVE THE DISPUTE, WITHIN 21 DAYS AFTER RECEIPT OF THE NOTICE, THE DISPUTE MAY BE REFERRED BY EITHER PARTY (BY NOTICE IN WRITING TO THE OTHER PARTY) TO LITIGATION.

SEVERANCE: IF A PROVISION OF THESE TERMS IS HELD TO BE VOID, INVALID, ILLEGAL OR UNENFORCEABLE, THAT PROVISION MUST BE READ DOWN AS NARROWLY AS NECESSARY TO ALLOW IT TO BE VALID OR ENFORCEABLE. IF IT IS NOT POSSIBLE TO READ DOWN A PROVISION (IN WHOLE OR IN PART), THAT PROVISION (OR THAT PART OF THAT PROVISION) IS SEVERED FROM THESE TERMS WITHOUT AFFECTING THE VALIDITY OR ENFORCEABILITY OF THE REMAINDER OF THAT PROVISION OR THE OTHER PROVISIONS IN THESE TERMS.

JURISDICTION: YOUR USE OF OUR SITE AND THESE TERMS ARE GOVERNED BY THE LAWS OF QUEENSLAND. YOU IRREVOCABLY AND UNCONDITIONALLY SUBMIT TO THE EXCLUSIVE JURISDICTION OF THE COURTS OPERATING IN QUEENSLAND AND ANY COURTS ENTITLED TO HEAR APPEALS FROM THOSE COURTS AND WAIVE ANY RIGHT TO OBJECT TO PROCEEDINGS BEING BROUGHT IN THOSE COURTS. 

OUR SITE MAY BE ACCESSED THROUGHOUT AUSTRALIA AND OVERSEAS.  WE MAKE NO REPRESENTATION THAT OUR SITE COMPLIES WITH THE LAWS (INCLUDING INTELLECTUAL PROPERTY LAWS) OF ANY COUNTRY OUTSIDE AUSTRALIA.  IF YOU ACCESS OUR SITE FROM OUTSIDE AUSTRALIA, YOU DO SO AT YOUR OWN RISK AND ARE RESPONSIBLE FOR COMPLYING WITH THE LAWS OF THE JURISDICTION WHERE YOU ACCESS OUR SITE.

FOR ANY QUESTIONS AND NOTICES, PLEASE CONTACT US AT: ORDERS@PUMPEDUPKIDS.AU

SIZE CHARTS

PAYMENT METHODS

WE ACCEPT THE FOLLOWING PAYMENT METHODS:

VISA/MASTERCARD/AMEX

PAYPAL

ZIPPAY (BUY NOW, PAY LATER)

APPLE PAY

SHOP PAY